WE'RE HERE TO HELP

# What can we solve together?

## Report a problem

Choose the closest issue. We'll connect your report to the right order, event and seller.

Ticket not delivered

Your order is paid but the ticket is not ready.

Event changed or canceled

Date, time, venue or status changed.

Refund issue

Request, track or question a refund.

Invalid ticket or denied entry

The ticket could not be accepted at the event.

Seller or message concern

Report abuse, fraud, off-platform payment or content.

Payment or receipt

Charge, fee, receipt or billing question.

## Seller support is separate

Sellers can send private payout, account, moderation and technical requests directly to super admin.

Open seller requests